Happy to take your money! 24 October 2012 Reviewer: Christine from UK
239 of 420 people found this review helpful
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I did the research and was recommended to start drop-shipping with ATS. Their site and prices appeared reasonable and the drop-ship service straight forward. I understood that to open an account you needed to pay a 'one off fee' of £40. This fee is described on their site as a fee to handle the drop-ship. Here is what it says:
'There is a one off fee of £40 to use this service.'
'As we are a distributor, there is extra work for us handling drop-ship orders, so there is a one off fee of £40 to register for this service, after that you just pay for the product and postage and packing, and that's it.'
'You can of course request at any time that any funds that are in your account, be transfered back to the source that they came from.'
I paid the £40 but a few days later I found myself in a situation that meant I could not go ahead with drop-shipping. I had not used the service at all and would not in the future. I wanted to close my account and asked for a refund. This below is their reply:
'It does not state at all that the fee is for handling charges.'
'The dropship account has been paid for and the active account has been provided for you to use, the transaction is complete and is not refundable.'
Nowhere on their site does it say it is not refundable! They have taken my money for a service they have not provided.
These people are ruthless, rude, in it for the money whichever way they can.
In summary, I would not recommend ATS Distribution to a friend.
